JOB TITLE: Store Manager

REPORTS TO: Head of U.S. Retail

DEPARTMENT: Retail

LOCATION: Boca Town Center, Boca Raton, FL 

SALARY: $60,000 - $75,000 base annually, actual salary will depend on experience and qualifications. Salary range reflect base pay and is not inclusive of eligible bonuses or commissions. 

THE POSITION

As a Store Manager, you will be an ambassador for the brand and a senior member of the retail team. Reporting directly to the Head of U.S. Retail, your position will be ensuring the delivery of agreed sales strategy, retail profitability and KPI goals, and brand vision objectives within our retail stores. You will be responsible for the performance of the store and ongoing staff development.

We are looking for another strong team player to join us on our journey in establishing Orlebar Brown as the luxury choice lifestyle brand for holiday clothes to wear every day. This role has the potential to evolve quickly as we open more stores in the US.

KEY ROLES AND RESPONSIBILITES

• Hire, train & retain a sales team and assistant manager in partnership with the management team
• Drive sales through a brand led and focused KPI culture
• Partner with the management team to build and maintain a highly effective sales team
• Monitor team performance, providing feedback to Head of Retail and HQ team on a weekly basis
• Build a client base and ensuring high sign up rate. Ensure relationships with customers are developed at all points of sale e.g. keeping them informed of new product, collections and launches
• Operational competency, including store banking, cycle counts, scheduling, processing of shipments
• Ensure all aspects loss prevention are considered and observed across the teams. Maintain security of shop premises, stock and all shop monies
• Execute VM according to company guidelines, implement window sets
• Communicate product needs and report on performance. Monitoring, maintaining and recording stock levels in the shop to ensure adequate stock levels in order to drive sales
• Ensuring the team and store is looking its best at all times.

CANDIDATE PROFILE

• Proven experience building, coaching and developing a team
• Excellent communication skills, both verbal and written. Internal & external customer service are vital to your success in this role
• Experience in high-end retail. Familiarity with the menswear market and luxury goods
• The ability to create and drive sales/footfall during quieter periods
• Experience in building client bases and client books skills, the ability to report across excel, word, comfortable with register and back office systems planning skills
• A real attention to detail practical multi-tasker, who can focus on the detail whilst never losing sight of the bigger picture.

POSITION LOGISTICS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Minimum 3 years of related experience.
• Ability to move heavy items - may include overhead lifting, pulling, and pushing of items up to 15 lbs-25 lbs.
• Ability to stand for extended periods of time.

WHAT WE OFFER

• Being part of a diverse working environment of people who we learn from every day.
• The chance to train and develop your skills in a fast-working environment.
• Competitive benefits package –
  • Physical wellbeing: Private medical insurance and ability to add family members, dental cover, and vision cover.
  • Financial wellbeing: 401k retirement plan, and discounts across multiple retailers.
  • Lifestyle: Orlebar Brown product discounts and employee-only sales.
  • Social: Regular social events with your team.
  • Employee Recognition: Service award incentives

At Orlebar Brown, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Orlebar Brown.