JOB TITLE UK & International Wholesale Assistant

DEPARTMENT Wholesale and Third-Parties Sales

REPORTS TO Head of Global Sales 

ROLE TYPE Full-Time

LOCATION London

THE POSITION

Reporting to the Head of Sales, this role will enable you to grow sales by providing administrative support and by taking ownership of important elements of the planning process for the sales teams.

The Wholesale Assistant will also liaise closely with the Wholesale Operations team to enable a smooth end-to-end sales process, helping maximise revenue for the business.

GENERAL RESPONSIBILITIES

• Be the administrator for the online sales tool (currently Joor), liaising with Sales, Marketing, Merchandising, and IT to ensure all information is up to date, that orders can be taken on the system, and that once orders are taken, they flow accurately to the company’s financial systems for orders to be taken on the system.
• Maintain our best practice and content-sharing platform up to date with seasonal add-ons.
• Lead on customer administration, including creating new customer forms, checking the accuracy of customer details, and following up on any missing or required information.
• Support the selling process by owning the sales diary, supporting the arrangement of sales trips including booking flights and coordinating meetings.
• Arranging and coordinating external showroom (Paris) activities for the ROW team.
• Maintain and complete the weekly key account tracker to be published to key internal and external stakeholders.
• Support the Wholesale Operations Team with all shipping-related operations, including RAs, QC issues, and any other related activities, by working closely with the Wholesale Operations Manager.
• Work with The ROW sales team to coordinate the preparation and distribution of point-of-sale materials and franchise documents to wholesale and franchise partners.
• Liaise with the Wholesale Operations team and the Accounts Receivable manager to help resolve account issues.
• Manage the UK showroom, including liaising with internal stakeholders to keep the visual merchandising up to date, and managing the back-of-house elements of the showroom.
• Support by working as one team and with the rest of the Wholesale and third-party sales team whenever needed to achieve the department and company goals.

CANDIDATE PROFILE

• Strong organisational skills and experience in arranging events and managing competing diaries.
• Ability to multi-task and balance competing priorities.
• Attention to detail and ability to deal with large amounts of data and information.
• Experience with IT systems and ability to understand and move between different IT systems.
• Excellent customer service mentality.
• Flexible and pragmatic with the ability to communicate with a diverse range of internal and external stakeholders.
• Experience working in a wholesale sales environment is beneficial but not essential.
• Any language skills (especially French, German, Dutch, Spanish), a plus.

WHAT WE OFFER

• Join a diverse working environment of people who we learn from every day.
• The chance to train and develop your skills in a fun and fast working environment.
• Competitive benefits package – 33 days holiday (inclusive of 8 bank holidays), great discount on our products, flexible working hours, company pension scheme, and Ride to Work scheme.

It’s never just a job at Orlebar Brown. It’s a way of life. We live and breathe our brand values – Tailored, Vibrant and Brave. Our team defines who we are and how we get the job done.

At Orlebar Brown, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Orlebar Brown.